GTA Pest Solutions provides pest control and wildlife removal services across the Greater Toronto Area.

We handle personal information in accordance with applicable Canadian privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) , where applicable.

We may collect the following personal information when you contact us or request our services:

• Name, phone number, and email address.
• Property address and relevant property details.
• Information about your pest or wildlife problem and the services you request.
• Appointment preferences, messages, and photographs you choose to provide.
• Billing and payment-related information, where necessary.

When you visit our website, we may also collect technical information, such as your IP address, browser type, device information, pages visited, referring website, and interactions with website features.

The information collected depends on how you use our website and services.

We use personal information for purposes including:

• Responding to enquiries and providing quotes.
• Scheduling and delivering pest control and wildlife removal services.
• Communicating about appointments, follow-up visits, and service-related matters.
• Processing payments and maintaining business records.
• Understanding website usage and improving our website and services.
• Preventing fraud, spam, and unauthorized activity.
• Meeting applicable legal and regulatory obligations.
• Sending promotional communications where the required consent has been obtained.

We do not sell personal information.

We collect, use, and disclose personal information for the purposes described in this Privacy Policy and as permitted or required by applicable law. Where consent is required, we seek it properly.

You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide some services. We will explain any relevant consequences where appropriate.

Our website may use cookies and similar technologies to support website functionality, measure traffic, and understand visitor interactions.

Depending on the tools actually enabled on our website, these technologies may include Google Analytics, Google Tag Manager, and third-party review services such as Trustindex. These services may collect or process technical information in accordance with their respective privacy practices.

You can manage cookies through your browser settings. Where required by applicable law, we will provide appropriate notice and obtain consent for tracking technologies.

For more information about Google's data practices, please review Google's Privacy Policy .

We may share personal information with service providers that help us operate our business, maintain our website, communicate with customers, schedule appointments, process payments, perform services, or analyze website usage.

We may also disclose personal information when required by law, to protect our legal rights, or in connection with a business sale, merger, or reorganization, subject to applicable privacy requirements.

Some service providers may store or process information outside Canada, including in the United States. Information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to its courts or authorities.

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal, accounting, or contractual requirements.

We use reasonable safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or loss. However, no method of electronic transmission or storage is completely secure.

We handle privacy breaches in accordance with applicable legal requirements, including any applicable notification and reporting obligations.

We send promotional emails or text messages only where the required consent has been obtained under Canada's Anti-Spam Legislation (CASL) and other applicable laws.

Commercial electronic messages will include the sender identification and unsubscribe mechanism required by law. We will honor unsubscribe requests within the period required by applicable law.

You may also contact us directly to withdraw consent to promotional communications. Service-related messages, such as appointment confirmations and updates, are distinct from promotional communications.

For further information, you can review the Canadian Radio-television and Telecommunications Commission's CASL guidance .

Subject to applicable law, you may request access to your personal information, ask us to correct inaccurate information, inquire about how your information has been used or disclosed, or withdraw consent where applicable.

You may also request deletion where permitted by law and where we no longer need to retain the information. Certain records may need to be retained to meet legal, accounting, contractual, or other legitimate obligations.

To make a privacy request or raise a concern, contact us using the details in Section 11.

If you are not satisfied with how we handle your request or concern, you may contact the Office of the Privacy Commissioner of Canada or another relevant privacy regulator, as applicable.

Our website may link to third-party websites or services, including social media platforms and review providers. We are not responsible for their privacy practices. Please review their respective privacy policies before sharing personal information with them.

We may update this Privacy Policy when our practices or legal requirements change. We will revise the “Last updated” date and provide notice or obtain consent for material changes where required by applicable law.

For questions about this Privacy Policy, requests concerning your personal information, or privacy-related concerns, contact us using the information below.